Best Equipped

Rafael gewährt uns einen Blick in sein Pannenhilfe-Fahrzeug

One out of over 1700 yellow angels across Germany is currently not in use. We want to take advantage of this rare moment to take a look at Rafael’s ADAC-Zafira roadside assistance vehicle. With over 300kg of equipment on board, he is on the go with Team Schnell every day and lends a hand, his equipment, and his know-how with heart and mind.

His equipment includes over 600 tools, spare parts, and accessories. This also includes diagnostic devices, jump-starters, compressors, and safety materials to secure accident sites as well as a first aid kit. Sometimes the simplest things are the most important, be it a fuse for a vehicle’s electric system, fuel to get you to the next gas station, or an extra tire. Often, however, more demanding solutions are needed, and Rafael must dig into his toolbox and diagnose the problem. Either the solution can be fixed on site, or the vehicle will have to be towed to the next specialist workshop.

All of Team Schnell’s vehicles are outfitted with comprehensive communications technology including GPS for determining locations. With this, our dispatchers can receive assignments from headquarters and transfer them directly. After an emergency call in a corresponding region, Rafael or the nearest free roadside assistance vehicle can move in.

Die Einsätze unserer Gelben Engel werden für die Region Berlin-Bran­den­burg von der Zentrale Gens­ha­gen (bei Berlin) aus gesteu­ert. Damit die ADAC Flotte auch tech­nisch stets auf dem neuesten Stand ist und bleibt, werden jedes Jahr ca. 220 Fahr­zeu­ge ersetzt. Schließ­lich werden die Anfor­de­run­gen an die Fahr­zeug­tech­nik immer kom­ple­xer und dif­fe­ren­zier­ter. Jedes neue Fahr­zeug­mo­dell durch­läuft dabei ein anspruchs­vol­les Abnah­me­ver­fah­ren und wird sogar einem haus­in­ter­nen ADAC-Crash­test unter­zo­gen. Die Sicher­heit unserer Fahr­zeu­ge, zum Schutz der Stra­ßen­wacht­fah­rer und alle anderen Ver­kehrs­teil­neh­mer, steht für den ADAC dabei stets im Vordergrund.